Privacy Policy

This Privacy Policy explains how PT Karya Insan Asia, located at Ihsan Residence 2, A18, Kecamatan Cipayung, Kota Depok, Indonesia ("we", "us", or "our"), collects, uses, and protects personal data when you use DevTag ("Service").

By accessing or using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information Name, email address, organization details, and account credentials.

Usage Information Information about how you interact with the Service, including QR scans, feature usage, timestamps, and basic device or browser data.

Content Data Information you submit through the admin panel or tags, such as asset status, instructions, or operational notes.

2. How We Use Information

We use collected information to:

• Provide, operate, and improve the Service
• Maintain fast and reliable public QR scan experiences
• Communicate important service-related messages
• Provide customer support and respond to inquiries
• Detect, prevent, and address abuse, fraud, or security issues

3. Legal Basis and Consent

We process personal data based on your consent, contractual necessity to provide the Service, and our legitimate interests in operating and improving DevTag. By using the Service, you consent to this processing.

4. Sharing of Information

We do not sell personal data.

We may share information with trusted third-party service providers who assist us in operating the Service, such as hosting, analytics, email delivery, and billing services. These providers are contractually obligated to protect your data and use it only for authorized purposes.

Data may be processed or stored outside Indonesia depending on the service providers used.

5. Public QR Code Scans

When a public DevTag QR code is scanned, we may collect limited technical metadata (such as timestamp, device type, or request origin) to ensure reliability, performance, and abuse prevention. We avoid collecting unnecessary personal information from public scans.

6. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request account deletion by contacting us. Certain data may be retained where required by law or for legitimate business purposes.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access and update your account information
• Manage organization members and content through the dashboard
• Request access to, correction of, or deletion of your personal data

Requests can be submitted via email to our support address.

9. Children’s Privacy

The Service is intended for business and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

• Email: tatitag@insanasia.id
• Company: PT Karya Insan Asia
• Address: Ihsan Residence 2, A18, Kecamatan Cipayung, Kota Depok, Indonesia